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February 27, 2007

Fascinating Taste3 Talk on Starbucks

Last night I came across this fascinating talk on Starbucks, given by Temple University History Professor Bryant Simon at the Taste3 Conference:


It was fascinating to hear Bryant deconstruct how he believes Starbucks works, and how our patronage of Starbucks reflects our culture. He discusses three aspects: the functional, emotional and expressive aspects of Starbucks.

"What we drink has meaning — it says something about who we are."

Bryant talks about the high caffeine content of Starbucks coffee (about twice other coffees), the emotional reasons why we buy (self-gifting, ordering language use and predictability) and the expressive aspects of Starbucks (being part of the performance, and showing our ability to afford the luxury of a fancy coffee).

Bryant's talk was both fascinating and disturbing, which for me is a good thing.

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February 27, 2007 9:05 AM | Food & Drink | add to del.icio.us